(+91)-80-42051895

Frequently Asked Questions

What payment methods do you accept ?

We accept Paypal, Perfect Money, WebMoney, Bitcoin, Payza and Credit Card (through PayU).

Do you offer any money back guarantee?

We offer a 3-day-money-back guarantee. If you're not satisfied, contact us within 3 days (72 hours from your first invoice date/time) for a full refund. Please note that no refunds are provided when a TOS/AUP breach has occurred. Kindly read our Refund Policy.

What happens if I do a charge back or open a PayPal dispute ?

Doing a charge-back or creating a PayPal dispute before contacting us will result in voilation of our Terms of Service. Your services will be terminated immediately and you will be reported to FraudRecord anonymously and no Refund will be Provided.

How will I be billed for my services?

All our services are billed on monthly basis and you don't have to go through and contract. You can cancel your services anytime before your next duedate, if you don't wish to continue. If you wish to pay quarterly or annually please don't hesitate to contact us for discounts.

How long VPS provisioning takes ?

We provide Instant VPS provisioning which means you will receive your VPS almost instantly after payment and passing the fraud Check , unless we are out of stock.

In case of failing in the Fraud screening we will contact you for further verification, or you can contact us in our Sales Department .

Can I Updrade/Downgrade my account ?

Yes! Kindly contact us to upgrade or downgrade , It will only require a reboot. Your billing will be changed according to your new plan .

Can I buy additional IP's ?

Yes, we offer additional IPv4 addresses at 2$ per IP.

Do you offer Affiliate Programs ?

Yes, we do offer exciting 10-15% account credit for any business you refer to us on a recurring basis. You must have an active account in order to be an affiliate. For more Details visit Affiliate .

Do you have any Reseller Programs ?

Yes , we have fully White Labeled Reseller Programs for you. for more info kindly Contact US .

Do you have an uptime guarantee?

Yes we offer 99.99% uptime gurantee.


Available by phone

Call 91-80-42051895

Available by ticket

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Available by email

support@dedispot.com

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