Last Updated : 15th Dec 2015 .
We offer a 72 hour FULL Money back guarantee to those clients who ordered our service without testing demo and were not satisfied with our service . Setup fees will not be refunded.
Rest users must mention the reason for un-satisfaction, we will try our best to solve the problem if we can't then ONLY money will be refunded.
Refunds After 72 hours 50% of the base price (excluding Transaction fees, setup fees) will be refunded within 15 days. However after 15 days of activation NO refund will me made.
The following points will NOT be accepted for asking refunds:
- I am not getting download/upload speed to specific host. (The download/upload speeds depends on many factors which are not in our hands).
- I ordered by mistake.
- I changed my mood, I don't want your services.
- I don't know how to use the VPS/RDP Server.(If ned support we will provide you)
- Hacking/Bruteforcing/Spamming Tools are not allowed hence I want refund.
- I was out of station/Vacation and was not able to use your server.
Note 1If you will violate our ToS, no refund will be made on any situation.
Note 2 Opening dispute without any reason or even opening dispute after using our services in order to get your money back will not help. Doing so will result in money not being refunded and RDP/VPS will also get terminated. You agreed to follow our ToS and Refund Policy during payment, hence paypal / payza will also make refunds based on our Refund Policy.
Note 3 Refunds are only applicable for first month (as per Refund Policy).
Services not eligible for Refund:
- Dedicated Servers
- San Jose VPS
- Control Panel Liscence
- SSL Certificates
- Management Charges
- Domain Registration and Renewal